Customer Service Executive

Customer Service Executive - Personal Lines

We are seeking to recruit a Customer Service Executives for our Personal Lines team in our Portlaoise office. The role will consist of managing existing client relationships by servicing a renewal book of car, home and van policies. Cross sales referrals for both the Life & Pensions and Health arms of our business is expected. The ideal candidate will be an energetic, motivated and disciplined individual with a positive can do attitude.

Key Responsibilities

·         Achieving Renewal Income Retention targets

·         Generating leads through cross selling of Life & Pensions & Health products

·         Generating leads for the General Personal Lines & Commercial Departments

·         Delivering Excellent Customer Service

·         Maintaining the highest compliance standards

Key Qualifications & Skills required

·         CIP or APA Personal General Insurance

·         RELAY software experience desired but not essential

·         Proficient Microsoft office skills desired

 Personal Attributes                          

·         Personable and sociable

·         Professional style

·         Competitive

·         Socially confident

·         Self-motivated with a desire to continuously perform at a high level

·         Exemplify positive customer service behaviours and promote a culture focused on ensuring customers’ needs are met

·         Through leading by example, fosters the highest standards of ethics and integrity

·         Ambitious and results orientated

·         Excellent interpersonal and communication skills

·         Strong attention to detail and an ability to work in a fast paced environment.

The successful candidate will be provided with a comprehensive training programme and generous benefits package.

We have offices located in Dublin, Cashel, Thurles, Kilkenny, Urlingford, Cork, Mullingar, Roscommon, Portlaoise, and Galway. Our dedicated professional employees provide local expertise and service to all our clients.  

We’ve been in business over 35 years now and we are very proud of our many achievements during this time including winning the Deloitte’s Best Managed Companies Award for 11 years running, reaching platinum standard.

At Campion Insurance we are ever mindful of the key elements which have contributed so much to our success – our loyal customers and our dedicated employees.  We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI and QFA Exams and we believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the company and the individual.  We currently employ dedicated and driven people from every background and we believe you will find Campion Insurance a rewarding place to work.

If you are ambitious, like to work in a friendly environment, have a competitive edge, and are customer focused we would like to hear from you.

Send CVs to Sarah@campion.com