Porter
Porters required for 4-star Talbot Hotel Wexford. Reporting into the Deputy General Manager.
Overall Job Purpose:
Responsible for the correct set up of meeting rooms, conference and banqueting functions according to weekly function sheets. Transporting of luggage when required, room service and other customer requests. Carry out customer care policy at all times, relaying hotels facilities to guests as well as local knowledge where possible.
Main Duties to include:
To ensure the meeting rooms are properly set up, broken down and reset according to the weekly function sheets.
To liaise with sales coordinators and front office regarding all aspects of client’s requirements.
To serve refreshments as per meeting room requirements.
To ensure that the correct equipment is available for all meetings.
To set up and deliver room service requests when required.
To deliver messages etc. to guest’s rooms as requested by front office.
To deal with internal and external enquiries.
To assist in the cleanliness of all public areas and function/meeting rooms.
Provide a high level of customer service at all times.
Cleaning of public areas.
The ideal candidate must be:
Computer literate, be reliable and be well organised.
Be pro-active and be a team player.
Previous experience of a similar role in a hotel would be essential. Previous bar experience/reception experience is desired.
Must be flexible as the role involves shift work and weekend working.
What do we offer:
Complimentary Leisure Club Membership.
Discounted Accommodation Rates.
Life Insurance.
Employee Counselling Line.
Bike to Work Scheme.
Pension Scheme.
Christmas Savings Scheme.
Free parking.
Uniform.
Talbot Hotel Wexford is part of the Talbot Hotel Collection and is an equal opportunities employer.