Food and Beverage Assistant
Talbot Hotel Stillorgan, part of Talbot Collection, is currently recruiting for Food and Beverage Assistants to join the team.
Overall Job Purpose:
To provide a friendly and efficient service within the food and beverage areas. Dispensing orders accurately and with courtesy to the standards required by the company. To ensure the cleanliness, correct mis-en-place and set up of the waiting areas prior to service. Also ensuring the guests are warmly greeted; orders are taken efficiently and served to a high standard to ensure guest satisfaction.
Role Specific Duties:
Responsible for the efficient dispensing and serving of drinks and food when required.
To be aware of menu items of the day and drink services.
To serve alcohol responsibly.
To always deliver exceptional friendly service, to every guest, in line with the Talbot Collection ‘Empower Your Excellence’ customer service program.
To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005 as detailed in your staff handbook.
To ensure that necessary steps are taken to safeguard Company money, goods and assets.
To deal with customer complaints in an efficient and professional manner and to notify Management of these.
To upsell the Company products and services where possible.
To ensure that the waiting areas are fully prepared for service.
To ensure that all food and drinks are served efficiently with minimum delay.
To liaise closely with the kitchen.
To ensure all orders are taken accurately.
To anticipate any guest needs at all times.
Assist in creating a warm and welcoming environment for our guests.
· Requirements:
Previous hotel experience in a 3/4 star hotel property is desired but not essential.
Previous experience in a high volume/ fast paced environment.
Fluent English and excellent communication skills.
Talbot Hotel Stillorgan is an Equal Opportunities Employer.
To apply, please send your CV to kmyers@talbotstillorgan.com