Key Account Manager
An opportunity exists for a full-time, permanent Key Account Manager, reporting to the AVS Manufacturing Manager, to join our state of the art plant in Clara, Co Offaly.
The Program Manager will be responsible for managing a Key Account customer.
Also liaising between all internal departments to ensure a first class service.
In this role you are responsible for:
Point of contact for Key Account customer to include but not limited to:
Co-ordinate Planning, Product Engineering and QA activities to provide the required products and services to the Customer in the agreed time-scale and to the agreed Quality standards.
Evaluate all Product change requests from Customer, and determine required action plans taking account of cost/pricing, timescale, raw materials, and potential obsolescence impacts.
Provide direction and effective co-ordination of activities regarding product / process qualification and validations arising from agreed changes.
Prepare project time-lines, and monitor all activities ensuring timelines are adhered to.
Liaise closely with Customer Supply Chain Planning regarding forecasts and demand patterns, ensuring Customer Affiliate product initiatives are captured in the planning process.
Analyse customer forecast demand and provide both Financial and capacity impact summary versus Budgeted targets.
Agree inventory and production levels for key Customer controlled suppliers, ensuring plant inventory is maintained within target levels.
Closely monitor inventory aging and obsolescence, and ensure write-off, disposal, and charge-out to Customer where necessary.
Prepare monthly Key Performance metrics reports and co-ordinate monthly Customer scorecard review process.
Identify cost reduction opportunities and prepare Business case proposals for Customer and internal approval.
Monitor and ensure Proposed Artwork Change Execution (PACE) requirements are co-ordinated and executed in a timely manner.
Co-ordinate and lead Quarterly Business reviews with Customer business leads and ensure agreed action plans are executed.
Lead weekly project status meetings with Customer representatives.
Roles and Responsibilities:
Provide weekly Sales forecast update - Analyse customer forecast demand and provide Financial impact summary versus Budgeted targets.
Agree inventory and production levels for key Customer controlled suppliers, ensuring plant inventory is maintained within target levels.
Where inventories rise beyond agreed levels, negotiate a financial remedy to ensure company cash-flow remains unaffected. (examples 3rd Party inventory / Sale & buy-back).
Closely monitor inventory aging and obsolescence, and ensure write-off, disposal, and charge-out to Customer where necessary.
Provide Customer with full obsolescence details including Quotation for approval. Obtain Customer purchase order and ensure inventory write off and billing.
Identify cost reduction opportunities and prepare Business case proposals for Customer and internal approval.
Ensure new SKUs are costed in line with agreed pricing models.
Provide costing models for all new Kit iterations and new assembly or inspection processes, ensuring targeted margin levels are achieved.
In collaboration with the Customer, review raw material costs and agree on any proposed material changes.
Provide the customer with Quotations for any activities not included in regular pricing models (example: validations / qualification etc).
Essential Criteria:
Experience in labelling and packaging.
Qualification in Manufacturing/ Process Engineering.
Minimum 3 years’ experience in a similar role.
Project management.
Desirable Criteria Interested? Please e-mail your CV together with a Cover letter demonstrating how you meet the criteria to cla-hr@nelipak.com